This module explains why performance management is in the first instance, an ongoing, 'on the ground', governance function. 

Moving back and forward from the multiple perspectives of the individual, the supervisor and the o, this module highlights the circumstances that require different forms of performance management interventions and explains how to use them to foster productivity and employee engagement. 

The module also addresses how performance management can be misapplied and the activities that can inadvertently break peoples' spirit, contribute to toxic workplace culture and how these situations can be avoided or repaired. 

The purpose and correct use of discipline is also addressed, as is and when and how it should be used to keep individuals and the workplace mentally and physically safe.

Finally the module explains the 10 most common mistakes made in Performance Appraisals and how to avoid them.


Note: The audio podcasts connected with this module are for school staff (non supervisors and managers)


Additional Bonuses

Even though this module focuses on people in a work context, much of the information can also be applied in the classroom and in peoples' personal lives.

This module seamlessly maps into ISO 21001:2018  Educational organisations — Management systems for educational organisations

What will you learn?

  • 1

    How to Navigate the Module

    • Navigating the Module
  • 2

    Chapter 1- Underpinning Principles

    • Working With Performance and Behaviour
    • Welcome
    • Introduction to Performance Management
    • The Role of HR in Performance Management
    • The Role of the Supervisor in Performance Management
    • The Role of the Individual in Performance Management
    • Recap
  • 3

    Chapter 2- Managing Performance and Behaviour

    • Introduction
    • A Few Things to Keep in Mind
    • Things to Consider
    • Performance Management Intervention Points
    • Coaching and Counselling
    • Document, Document, Document!
  • 4

    Chapter 3 - Managing Tricky Situations

    • Introduction
    • 5 Situations That Always Need Addressing
    • Top 5 Tricky Situations
  • 5

    Working with Performance Appraisals

    • Introduction
    • About Appraisals
    • 10 Performance Appraisal Mistakes
  • 6

    Chapter 5 - Wrapping Up

    • Gordon the Guided Missile
    • Before We Leave You
    • Final Words